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Privacy Policy - The basics

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Effective Date: August 24, 2026
 

River to Root (“River to Root,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, book our services, make a purchase, contact us, or otherwise interact with our business.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you have regarding your information.

By using the River to Root website or services, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

Depending on how you interact with River to Root, we may collect the following types of information:

Information You Provide Directly

You may provide personal information when you:

  • Submit a contact or inquiry form

  • Subscribe to our email list or newsletter

  • Book a service or appointment

  • Make a payment or purchase

  • Create or complete a client intake form

  • Communicate with us by email, website, or other methods

  • Participate in workshops, classes, programs, or events

  • Interact with us through social media

  • Voluntarily provide information during coaching, intuitive, spiritual, or personal-development services


This information may include your:

  • Name

  • Email address

  • Telephone number

  • Billing or payment information

  • Appointment or booking information

  • Information you voluntarily provide about yourself

  • Communications you send to us

  • Other information necessary to provide the requested service


Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website platform or third-party service providers. This may include information such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

We do not intentionally collect sensitive personal information through website analytics for advertising purposes.


2. How We Use Your Information

We may use the information we collect to:

  • Provide, schedule, and manage our services

  • Process payments and purchases

  • Respond to inquiries and communications

  • Send appointment confirmations, reminders, and service-related communications

  • Send newsletters, announcements, educational content, and marketing communications when you have opted to receive them

  • Improve our website, services, and customer experience

  • Manage workshops, programs, classes, and events

  • Maintain business and financial records

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal obligations

  • Protect the rights, safety, and security of River to Root, our clients, and others
     

We will not use information you voluntarily provide during a private session for unrelated marketing purposes without your permission.
 

3. Client and Service Information
 

River to Root offers services involving personal development, coaching, intuitive practices, spiritual exploration, and related forms of personal guidance.

Because of the nature of these services, you may voluntarily share personal, emotional, spiritual, relational, family, or other private information with us.

We treat information shared in connection with our services with care and discretion. However, you should understand that no method of electronic communication or storage can be guaranteed to be completely secure.
 

Please do not submit highly sensitive information through a general website contact form unless specifically requested.
 

4. Payment Information
 

When you make a purchase or pay for a service through our website, payment information may be processed by third-party payment providers.

River to Root does not necessarily directly store complete payment card information. Payment information may instead be collected and processed by the payment processor used by our website or booking platform.
 

Third-party payment providers may have their own privacy policies and terms governing how they collect, use, and protect your information.


5. Booking Information
 

If you schedule an appointment or service through our website, we may collect information necessary to manage your booking, including your name, contact information, appointment details, and information necessary to provide the service.

Booking and scheduling information may be processed through Wix or another third-party scheduling provider used by River to Root.
 

6. Email Communications
 

If you voluntarily subscribe to our mailing list, we may use your email address to send newsletters, announcements, educational content, promotions, events, and other communications related to River to Root.
 

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Even if you unsubscribe from marketing communications, we may continue sending necessary transactional or service-related communications, such as appointment confirmations, payment receipts, or important information regarding a service you have purchased.
 

7. Cookies and Similar Technologies
 

Our website platform and certain third-party services may use cookies or similar technologies necessary to operate the website, maintain functionality, remember preferences, provide security, or understand general website usage.
 

We do not currently use cookies or tracking technologies for our own targeted advertising purposes.
 

Because River to Root's website is hosted and operated using third-party technology, including Wix, certain cookies or similar technologies may be placed by those providers in accordance with their own policies.
 

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
 

8. Third-Party Services and Links
 

Our website may contain links to or integrations with third-party websites and services, including social media platforms, video platforms, podcast platforms, payment providers, booking systems, email services, and other online services.

Examples may include platforms such as:

  • Instagram

  • TikTok

  • YouTube

  • Spotify

  • Payment processors

  • Scheduling or booking platforms

  • Email marketing platforms
     

When you leave our website or interact with a third-party service, that third party's privacy policy and terms may apply.

River to Root is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
 

9. How We Share Information
 

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.

These providers may include:

  • Website hosting and technology providers

  • Booking and scheduling providers

  • Payment processors

  • Email and communication providers

  • Business software providers

  • Professional advisors

  • Service providers assisting with website maintenance or business operations
     

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, legal process, or governmental requests

  • Protect our rights or property

  • Prevent fraud or abuse

  • Protect the safety of our clients, business, or others

  • Respond to an emergency or other lawful request


10. Data Security
 

We take reasonable administrative, technical, and organizational measures to protect the personal information we maintain.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

By providing information electronically, you acknowledge the inherent risks associated with transmitting information over the internet.
 

11. How Long We Keep Information
 

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and financial records, communicate with you, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and business recordkeeping requirements.
 

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent to certain communications

  • Unsubscribe from marketing communications

  • Ask questions about how your information is used
     

Some information may need to be retained when required by law or necessary for legitimate business purposes.

To make a privacy-related request, contact us using the information provided at the end of this Privacy Policy.
 

13. Information Concerning Individuals Under 18
 

River to Root's services are not specifically directed toward children.

Individuals under the age of 18 may participate in River to Root services only with the knowledge and consent of a parent or legal guardian.

If you are under 18, you should not submit personal information, book services, or make purchases without the involvement and consent of your parent or legal guardian.
 

If we become aware that personal information was submitted by a minor without the required parental or guardian consent, we may take reasonable steps to delete that information.

Parents or legal guardians who have questions about a minor's information may contact us directly.
 

14. Children's Privacy
 

We do not knowingly collect personal information from children in violation of applicable law.
 

If you believe that a child has provided personal information to River to Root without appropriate parental or legal guardian consent, please contact us so that we can review the situation and take appropriate action.
 

15. Your California Privacy Rights
 

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances and applicable law, these rights may include the right to know what categories of personal information are collected, request access to certain information, request deletion or correction, and opt out of certain uses or disclosures of personal information.

River to Root does not sell personal information for monetary consideration.

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
 

16. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
 

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact River to Root through the contact information provided on our website.

River to Root
United States
Email: Rivertoroot@gmail.com
 

Disclaimer: This Privacy Policy is intended as a general website privacy policy and is not legal advice. Privacy requirements can vary depending on your business activities, location, clients, and the platforms you use. You may wish to have the policy reviewed by a qualified attorney to ensure compliance with applicable federal and state laws.

River to Root Booking & Session Policy

Welcome to River to Root. These sessions are intentional spaces for reflection, self-discovery, spiritual exploration, and embodied growth. Please review the following policies before booking your session.

Booking Your Session
All sessions must be scheduled through the River to Root booking system. Your appointment is considered confirmed once payment has been received and your booking confirmation has been issued.

Please arrive prepared and available for the full duration of your scheduled session. Sessions begin and end at their scheduled times so that each client receives the time and attention they have reserved.

Payment
Payment is required at the time of booking unless otherwise stated.
All payments are processed securely through the River to Root booking platform. By booking a session, you acknowledge and agree to the policies outlined here.

Rescheduling
I understand that life happens. If you need to reschedule, please provide at least 24 hours' notice.
Sessions may be rescheduled once, subject to availability.
Rescheduling requests made with less than 24 hours' notice may be considered a late cancellation and may result in the loss of your session fee.

Cancellations
Cancellations made at least 24 hours before your scheduled appointment may be eligible for a refund or credit, depending on the service booked.
Cancellations made less than 24 hours before your appointment are generally non-refundable.
No-shows are considered a cancellation without notice and are non-refundable.

Late Arrivals
If you arrive late, your session will still end at the originally scheduled time. This allows me to honor the appointments that follow yours.
If you are more than 15 minutes late without communication, your appointment may be considered a no-show and the session fee will not be refunded.

Session Boundaries
River to Root sessions are designed to support self-awareness, personal growth, spiritual exploration, and connection with your own inner wisdom.
These sessions are not a substitute for medical, psychological, psychiatric, legal, or financial advice or treatment.
You remain responsible for your own choices, actions, and decisions following a session. River to Root does not guarantee specific outcomes, predictions, results, or life circumstances.

Intuitive & Spiritual Sessions
For intuitive, tarot, ancestral, Akashic, or other spiritually oriented sessions, information shared during the session is offered as a tool for reflection and exploration.

You are encouraged to use your own discernment and intuition when considering anything discussed during your session.

Confidentiality

Your privacy matters. Information shared during your session will be treated with care and discretion, except where disclosure is required by law or necessary to address an immediate safety concern.

Respecting the Space
River to Root is a space rooted in mutual respect, honesty, curiosity, and personal responsibility.
Abusive, threatening, discriminatory, or disrespectful behavior will not be tolerated. River to Root reserves the right to end a session or decline future bookings when necessary to maintain a safe and respectful environment.

Agreement
By booking a River to Root session, you acknowledge that you have read, understood, and agreed to this Booking & Session Policy.
Come as you are. Root where you are. Leave with something to carry forward.
River to Root — Return to yourself.

Legal disclaimer

Effective Date: August 24, 2026
 
The information and services provided by River to Root (“River to Root,” “we,” “us,” or “our”) are intended for educational, personal-development, spiritual, and informational purposes only.
By accessing this website, purchasing a service, participating in a session, workshop, program, or other offering, or engaging with River to Root's content, you acknowledge and agree to the terms of this Disclaimer.
 
1. Not Medical or Mental Health Advice
 
River to Root does not provide medical, psychiatric, psychological, or clinical mental health treatment.
Our services, including coaching, intuitive guidance, spiritual practices, energy-based practices, personal-development work, and educational content, are not intended to diagnose, treat, cure, or prevent any physical or mental health condition.
Nothing provided by River to Root should be considered a substitute for professional medical, psychological, psychiatric, or other licensed healthcare advice, diagnosis, or treatment.
 
You should consult an appropriately licensed healthcare professional regarding any medical or mental health concerns.
If you are experiencing a medical or mental health emergency, seek appropriate emergency assistance or contact a qualified healthcare professional immediately.
 
2. Coaching and Personal Development
 
River to Root may provide coaching, mentoring, reflection exercises, educational materials, and personal-development guidance.
Coaching is intended to support self-reflection, awareness, personal growth, and decision-making.
Coaching does not guarantee any particular personal, professional, financial, relationship, spiritual, or other outcome.
You remain responsible for your own decisions, actions, and results.
 
3. Intuitive and Spiritual Services
 
River to Root may offer intuitive, spiritual, energetic, ancestral, Akashic Records, or other spiritually oriented services.
These services are offered as spiritual and personal-development practices and are based on the practitioner's interpretations, perspectives, and intuitive impressions.
 
Any intuitive, spiritual, energetic, ancestral, or Akashic information provided should not be treated as objective fact, professional diagnosis, or guaranteed prediction of future events.
 
You are encouraged to use your own discernment and judgment when considering any information received during a session.
River to Root does not guarantee the accuracy of intuitive impressions, spiritual interpretations, readings, messages, or perceived insights.
 
4. No Guaranteed Results
 
Results from coaching, intuitive work, spiritual practices, workshops, courses, or other River to Root offerings vary from person to person.
River to Root makes no guarantees regarding specific outcomes.
Your results may depend on numerous factors, including your individual circumstances, choices, participation, consistency, and actions taken outside of our services.
Testimonials or examples of client experiences are not guarantees that you will experience the same or similar results.
 
5. Personal Responsibility
You are responsible for your own decisions, choices, actions, and wellbeing.
River to Root provides information, guidance, educational material, and perspectives intended to support your personal journey.
You are encouraged to exercise independent judgment and seek qualified professional advice when appropriate.
You should not make significant medical, mental health, legal, financial, relationship, or other life decisions solely on the basis of information received through River to Root.
 
6. Not Legal or Financial Advice
River to Root does not provide legal, financial, tax, investment, or accounting advice.
Any information related to money, business, career, relationships, or other areas of life is provided for general educational or personal-development purposes only.
Consult an appropriately licensed professional for advice specific to your circumstances.
 
7. Educational Content
 
Content published on the River to Root website, social media platforms, podcasts, videos, workshops, newsletters, and other channels may include opinions, personal experiences, educational information, spiritual perspectives, and general guidance.
Such content is provided for informational and educational purposes and should not be interpreted as professional advice.
 
8. Third-Party Information and Resources
 
River to Root may reference, recommend, or link to third-party websites, products, services, books, practitioners, organizations, or other resources.
Such references do not necessarily constitute an endorsement or guarantee of the third party.
River to Root is not responsible for the accuracy, availability, safety, privacy practices, or results associated with third-party resources.
You are responsible for evaluating whether a third-party product or service is appropriate for you.
 
9. Testimonials and Personal Experiences
 
Testimonials and stories shared by River to Root or its clients represent individual experiences and opinions.
Individual experiences vary, and testimonials should not be interpreted as a guarantee of similar results.
 
10. Minors
Individuals under the age of 18 may participate in River to Root services only with the knowledge and consent of a parent or legal guardian.
A parent or legal guardian remains responsible for determining whether a River to Root service is appropriate for a minor.
River to Root does not provide medical, psychological, psychiatric, or clinical treatment to minors.
 
11. Limitation of Responsibility
To the fullest extent permitted by applicable law, River to Root and its owners, representatives, contractors, and service providers are not responsible for decisions, actions, losses, damages, or outcomes arising from a person's use of or reliance upon information, guidance, services, or content provided by River to Root.
Nothing in this Disclaimer is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.
 
12. Your Acknowledgment
By using this website or participating in River to Root services, you acknowledge that:
You understand that River to Root's services are educational, personal-development, and/or spiritually oriented.
You understand that intuitive and spiritual information is not guaranteed to be factually accurate or predictive.
You understand that River to Root does not provide medical, mental health, legal, financial, or other licensed professional advice.
You are responsible for your own decisions and actions.
You understand that you may seek qualified professional assistance when appropriate.
You understand that participation in River to Root services does not guarantee a particular outcome.
 
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13. Changes to This Disclaimer
River to Root may update this Legal Disclaimer from time to time to reflect changes to our services, business practices, or applicable laws.
Any updates will be reflected by changing the Effective Date at the beginning of this Disclaimer.
 
14. Contact
If you have questions about this Legal Disclaimer or River to Root's services, please contact us through the contact information provided on our website.
River to Root
United States
Email: rivertoroot@gmail.com

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